This privacy policy is for this website, https://valvetubeguitaramps.com, and served by Valve Tube Guitar Amps and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with UK national laws and requirements for user privacy. You should always ensure you connect to the secure https://www.valvetubeguitaramps.com as this provides end-to-end encryption. We proactively keep the software running our website up to date and use the latest recommended releases to ensure any vulnerabilities are minimised.
We use the latest advanced methods to block hackers and bots. For obvious reasons, we keep our methods confidential. We continuously review them and add measures regularly.
Website Payment Security
Our website manages all transactions using a gateway called Stripe. This includes PayPal transactions. None of your financial information is stored on our website, nor do we have any access to this information. We keep your contact details so we can send you your order. We never share or sell your data.
Stripe
Stripe is a secure payment system audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
For the technically minded:
- Stripe.js is served only over TLS
- Stripe’s official libraries connect to Stripe’s servers over TLS and verify TLS certificates on each connection
We use the best available gateways with the best security we can find.
Mailing Lists
We hold your data for six years to comply with tax regulations. We do not send unsolicited mail or email. Under no circumstances will we grant any third party access to our data without your permission. To date, we have never allowed third party access to our customer base or database.
Use of Cookies
This website uses cookies to improve user experience while visiting the website. Where applicable, this website uses a cookie control system, allowing the user on their first visit to the website to allow or disallow the use of cookies in their browser. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files on a user’s device, including cookies.
Cookies are small files saved to a computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience.
Users are advised that if they wish to deny the use and saving of cookies from this website on their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to anonymously monitor how visitors interact with the site in order to improve user experience.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no further use. Every effort has been made to ensure a safe and secure message and submission forms throughout the site, but users interacting with any forms on this site do so at their own risk.
This website and its owners use information submitted to provide you with further information about the products and services they offer and to assist you in answering any questions or queries you submit. This includes using your details to subscribe you, with your consent, to email newsletters. Or whereby you the consumer have previously purchased from or enquired about purchasing from our company a product or service the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to occasionally inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act of 1998. No personal details are passed on to third parties nor shared with companies or people outside of the company that operates this website. Under the Data Protection Act of 1998, you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, etc. This is in no way a comprehensive list.
This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations of 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscribe system is unavailable, clear instructions on how to unsubscribe will be detailed instead.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform, respectively.
Users are advised to use social media platforms wisely and use them with due care and caution in regard to their own privacy and personal details.
Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms. VTGA encourages users wishing to discuss sensitive details to contact them through primary communication channels, such as telephone and email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion. Note that the social media platform may track and save your request to share a web page through your account.
Shortened Links in Social Media
This website and its owners, through their social media platform accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls (for example: http://bit.ly/1HpzALd).
Users are advised to take caution and use good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
- Facebook Privacy Policy
- Google Privacy Policy
- Linkedin Privacy Policy
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Valve Tube Guitar Amps
info@valvetubeguitaramps.com